Now broadband review

While it’s owned by Sky, Now is one of the newer names on the UK broadband market. So how does it compare with its parent network? Our latest customer survey reveals how Now broadband customers rated their Now broadband service.

Each year we survey thousands of UK broadband customers to check how they rate each big provider's speed, reliability, customer service and value for money. Read on for our review, or use the free broadband comparison service from Which? to find the best Now broadband deal for you.

Now broadband review

Below you’ll find a range of information about Now broadband. Which? members can also read our full review, including: 

• A full breakdown of how its customers rated it for key factors, such as the technical support it provides
• Quotes from real Now broadband customers on their experiences
• A round-up of all of Now's broadband deals
• Access to our Now broadband satisfaction survey results.

We'll tell you exactly what you need to know about all the UK's biggest broadband providers, and help you avoid signing up for a deal you'll come to regret.

If you're already a member, log in now, or join Which? today.

Discover which providers impressed their customers most in our latest survey - we reveal the best and worst broadband providers

Now broadband deals

Now offers three standard and superfast fibre broadband deals. It has fixed-term contracts lasting 12 months, although it’s also possible to opt for a rolling contract. The monthly price is the same, but for a rolling contract there's an initial setup fee.

Now broadband prices are usually quite competitively priced and, unlike many other providers, it doesn't automatically raise the price of its deals every year.

All of Now's packages include unlimited downloads and aren't subject to traffic management – so your connection won’t be slowed down if you do a lot of downloading.

Interested in Now TV? Find out how it stacks up against other streaming services in our review of Now's TV streaming services 

Our guide to the best broadband deals includes top picks from our experts on the best value broadband

How much is Now broadband?

Now broadband offers three main packages, plus you can add its streaming TV service to your broadband deal for a discount.

You can view the entire range of Now broadband packages, or check the latest prices for broadband-only deals below.

Now broadband speeds

Now broadband offers three packages: ‘Brilliant Broadband’ with an average speed of 11Mbps, ‘Fab Fibre’ with an average speed of 36Mbps and ‘Super Fibre’ with an average speed of 63Mbps.

To compare prices and see further detail on the different deals, take a look at our broadband reviews

Does Now put up its broadband prices every year?

No. Like its parent company, Sky, Now has avoided putting clauses covering mid-contract price rises in broadband contracts. It doesn't regularly change its prices, but if it does you'll receive a notification letting you know that you can switch away without penalty if you choose not to accept the price rise. 

What is the latest Now broadband router?

Now supplies its Now Hub 2 router to all new customers, and it's free with no delivery charge. The Now Hub 2 is a rebranded version of the Sky Q Hub router which we've reviewed in our test lab - our experts found it does the basics well, though its coverage isn't the best we've seen - read our full Sky Q Hub router review to find out more.

How to contact Now 

Bookmark our Now customer contact page, which contains helpful links to service status updates, customer service phone numbers and social media accounts.